Customer Survey Form

Are you a recent customer? If so, please take a moment to fill out our Customer Survey Form. We hope that you were very satisfied with the quality of our workmanship. If not, please tell us how we can improve. We are always looking for ways to better our services.

Company Name
Your Name*
First Last
Phone
- -
### ### ####
Email*
Date of Service
MM/DD/YYYY
Description of Services Performed
Commercial CleaningResidential CleaningPost-construction CleaningWindow CleaningCommercial Sign CleaningResidential Refrigerator CleaningResidential Oven CleaningResidential Garage CleaningFireplace CleaningCarpet CleaningMove In CleaningMove Out CleaningUpholstery CleaningTile & Grout Cleaning
Other
Please specify:
Did our workers arrive at your location when they were supposed to be there?
Yes, on-time, and ready to workOn-time but they did not seem eager or even ready to workThey were lateThey never showed up at all
How were our workers while they were at your location?
Very personable & friendlyVery HelpfulNot so friendlyVery Rude & Unhelpful
Overall, how satisfied were you with the service that we provided for you?
Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A
What aspect of our services were you most satisfied by?
Quality and workmanshipPriceFriendliness of workers/staffCustomer Service
What did you like about our service?
What did you dislike about our service?
In our effort to improve on the services that we provide we welcome your suggestions and comments:
Thinking of similar services offered by other companies, how would you compare the services offered by our company?
Much BetterSomewhat BetterAbout the SameSomewhat WorseMuch WorseDon't Know
Would you recommend our services to colleagues or contacts within your industry?
DefinitelyProbablyNot SureProbably NotDefinitely Not

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